Terms and Condition

We gladly accept returns provided they are returned within 7 days of delivery date. All returned items are subject to a 20% restocking fee. All items sent back for return must have a R.A.N. (return authorization number). Please contact us for a R.A.N. before shipping an item back. Please note that original shipping charges are non-refundable. There are no refunds on any items that had been used or does not have its original packaging. To qualify for a refund, ALL items must be returned unused and in their original condition, including the original packaging and containers. We will refund your money to the credit card you used to purchase your item. Due to Health Department Regulations, we can not accept returns on the following products: relaxers, hair color any unsealed shampoo and conditioner or any item that touches the hair, skin or scalp. Please note that we can refund shipping costs only if the return is a result of our error. We provide no refunds for unauthorized items returned to us. All merchandise being returned must be authorized before you return it, and must be arranged within 7 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of Brashae's Beauty Supply and will be disposed of.

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